General Terms and Conditions of Sale

G-ONE DIRECT LLC

1. Company identification

These Terms and Conditions of Sale are issued by:

G-ONE DIRECT LLC
EIN: 41-4669065

8206 Louisiana Blvd NE, STE A #8786
Albuquerque, NM 87113
United States

Email: contact@g-onedirect.com

2. Purpose

These Terms and Conditions of Sale govern the contractual relationship between G-ONE DIRECT LLC and any person making a purchase on the website www.g-onedirect.com.

Any order implies full and unconditional acceptance of these terms and conditions.

3. Products

The products offered for sale are those presented on the website.

Each product is subject to a detailed description. Photographs are provided for illustrative purposes only and are not contractually binding.

4. Prices

Prices are indicated in euros, all taxes included (VAT included).

G-ONE DIRECT LLC reserves the right to modify its prices at any time. The applicable price is the one displayed at the time the order is placed.

5. Orders

Any order shall be considered final once payment has been validated.

G-ONE DIRECT LLC reserves the right to refuse or cancel any order in the event of a dispute, suspected fraud, or non-payment.

6. Payment Methods

Payments may be made through secure payment solutions, including:

Credit card
Stripe
PayPal
Klarna

Transactions are secure, and banking data is not retained by G-ONE DIRECT LLC.

7. Delivery

Products are shipped from Europe.

Delivery time is generally between 7 and 14 business days from validation of the order.

This timeframe may vary in the event of exceptional circumstances beyond our control.

Products are delivered to the address provided by the customer at the time of the order.

8. Right of Withdrawal

In accordance with applicable regulations, the customer has a period of 14 days from receipt of the product to exercise the right of withdrawal, without having to provide any reason.

To exercise this right, the customer must contact customer service at the following address:
contact@g-onedirect.com

The product must be returned in its original condition, unused, and in its original packaging.

9. Refunds

In the event of withdrawal, the refund shall be made within a maximum period of 14 days after receipt of the returned product.

The refund shall be made using the same payment method as the one used for the order, unless otherwise agreed.

10. Warranty

The products benefit from the applicable legal warranties.

Any claim must be sent to customer service at:
contact@g-onedirect.com

11. Liability

G-ONE DIRECT LLC shall not be held liable for indirect damages or damages resulting from improper use of the purchased product.

12. Personal Data

Personal data collected is processed in accordance with the Privacy Policy available on the website.

13. Disputes

In the event of a dispute, an amicable solution shall be sought as a matter of priority.

Failing that, the competent courts shall be determined in accordance with the applicable legislation.

14. Modification of the Terms

G-ONE DIRECT LLC reserves the right to modify these Terms and Conditions of Sale at any time.